Delivery ~

Order Tracking

Order Tracking

To track your order please enter your Order ID in the box below and press the “Track” button. This was given to you on your receipt and in the confirmation email you should have received.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

3AM Shipping Information

The Delivery time shall vary anywhere between 7-10 business day that shall be determined on multiple external factors and also on the terms and conditions put forth by the Logistical service provider which includes but is not limited to the place of delivery. The approximate delivery time shall be informed by you.

LOCAL
2-3 business days
NATIONAL
3-4 business days
INTERNATIONAL

Pre-order and back-orderen items

If your order contains pre-order or back-ordered items, we will ship items as soon as they are available. Your order may arrive in multiple packages. For International orders, please note that we will hold the entire order until the pre-ordered or back-ordered items are available. We cannot split or combine any orders. If you have any questions, please contact our customer service department at care@3am.co.in or call us at 1-+91 8317610083.

International shipping

We ship international orders through DHL Express and DHL eCommerce. Where available, you will be able to select your preferred shipping method at checkout. Shipping costs are calculated based on the size, weight and destination country/region of your package once you begin the checkout process. For your convenience, the shipping costs provided included all import duties, taxes and applicable fees.

 

Tracking orders

When your order is ready to be shipped, you will receive a shipment confirmation email. The majority of our orders are shipped within 1-2 business days after the order has been placed. The email will contain shipment details, your tracking number, and a package tracking link. To track an order on 3am.co.in, sign in to access My Account that will contain your order information. You can also contact  3AM Customer Service to track your order.

For more information or questions, please contact 3AM Customer Service via email (care@3am.co.in) or via phone at +91 8317610083. Operating hours are 24 hours a day, 7 days a week, excluding holidays.